dhaka 880's Privacy Policy
Your personal information is safe with us. Read this document to learn how we collect, use, and protect your data.
Last updated: January 2025 — If this policy changes, registered users will be notified by email.
Table of Contents
- 1. Introduction and Scope
- 2. What Information We Collect
- 3. How We Collect Information
- 4. Purpose of Using Information
- 5. Data Storage and Security
- 6. Sharing Information with Third Parties
- 7. Cookies and Tracking Technologies
- 8. Your Rights and Controls
- 9. Protection of Minors
- 10. Policy Changes
- 11. Contact
1. Introduction and Scope
dhaka 880 is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains what types of information we collect about you through our website https://dhaka880.cam and related mobile applications, how that information is processed, with whom it may be shared, and what rights you have.
This policy is an integral part of dhaka 880's Terms and Conditions. By registering on our platform or using our services, you are considered to have read this Privacy Policy and accepted its terms. If you disagree with any part of this policy, please refrain from using our services.
This policy applies to all registered users, guest browsers, and anyone who interacts with our platform in any way. We are committed to complying with the personal data protection regulations applicable in Bangladesh.
2. What Information We Collect
dhaka 880 collects the types of information described below in order to provide services properly. We only collect information that is necessary to operate our services.
2.1 Identity Information
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Current address within Bangladesh
2.2 Financial Information
- Mobile banking number (bKash, Nagad, Rocket, or Upay)
- Deposit and withdrawal history
- Transaction amounts and timestamps
2.3 Usage and Activity Information
- Gaming history, bet amounts, and results
- Login times and frequency
- Preferred games and betting categories
- Bonus claim records
2.4 Technical Information
- IP address and device information
- Browser type and operating system
- Cookies and session data
- Click patterns and page visit records
3. How We Collect Information
dhaka 880 collects your information in various ways. Each method is used for a specific purpose and we never collect unnecessary information.
3.1 Directly from You
You provide information directly when filling out a registration form, during account verification, when submitting a deposit or withdrawal request, and when contacting the support team.
3.2 Automatically
Some information is collected automatically while you use our website or app — such as technical and usage data through cookies, log files, and web beacons.
3.3 Through Third Parties
We may receive limited data from identity verification services and payment processors (bKash, Nagad, Rocket, Upay) to confirm transaction-related information.
4. Purpose of Using Information
dhaka 880 uses the information collected about you for the purposes listed below. We never use your information outside of these purposes.
4.1 Service Operations
- Creating and managing accounts
- Processing deposits and withdrawals
- Awarding bonuses and rewards
- Managing the VIP program
4.2 Security and Verification
- Confirming account identity
- Detecting and preventing fraudulent activity
- Carrying out anti-money laundering procedures
- Monitoring suspicious transactions
4.3 Improving User Experience
- Recommending games based on your preferences
- Testing and improving website performance
- Making customer support more effective
4.4 Communication
- Sending transaction and account-related notifications
- Informing you about promotional offers where applicable
- Notifying you of changes to the Privacy Policy
5. Data Storage and Security
dhaka 880 treats the protection of your personal information as its highest priority. We apply industry-standard technical and administrative security measures.
5.1 Encryption and Technical Security
All data exchanged between our servers and your device is transmitted through SSL (Secure Sockets Layer) encryption. Passwords and financial information are always stored in encrypted form — never as plain text.
5.2 Retention Period
Your information is retained for as long as your account is active and, after account closure, for the period required to meet applicable legal obligations. Financial transaction records may be kept for an extended period for audit and compliance purposes.
5.3 Access Controls
Only employees who need your personal information to carry out their work can access it. All employees operate under strict confidentiality agreements, and multi-factor authentication is used to prevent unauthorised access.
5.4 Response to Data Breaches
If a data breach occurs, we will promptly notify affected users at their registered email address and take the necessary remedial action.
6. Sharing Information with Third Parties
dhaka 880 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the limited circumstances described below.
6.1 Service Providers
Payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology providers may receive the minimum information necessary to perform their specific functions. These parties are bound by strict data processing agreements with us.
6.2 Game and Software Providers
Game studios such as Evolution, Pragmatic Play Live, PG Soft, JILI, and Spribe may receive some technical data to operate games. In this case too, only the information necessary to deliver the service is shared.
6.3 Legal Obligations
We may be required to disclose information in response to a court order, legal investigation, or applicable law. In such cases, we will only disclose what is legally unavoidable.
6.4 Platform Transfer
If a significant change occurs in the company's ownership or business operations, user data may also be transferred. In that case, your information will remain protected under this policy.
7. Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the dhaka 880 website and app. These technologies help improve your browsing experience.
7.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the service from working properly.
- Functional Cookies: Used to remember your language preferences, game settings, and login information.
- Analytical Cookies: Collect statistical data to understand which parts of the website are used most.
7.2 Cookie Controls
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may disrupt core functions such as login and transactions.
8. Your Rights and Controls
dhaka 880 believes you should have full control over your own information. Your key rights are described below.
8.1 Right to Access
You may request a copy of the information we hold about you at any time. This request can be sent to our support team by email and we will respond within a reasonable time.
8.2 Right to Correction
If your profile contains incorrect or outdated information, you may request that it be corrected. Some information can be updated directly through account settings; for the rest, contact the support team.
8.3 Right to Deletion
Except where legal obligations or ongoing disputes apply, you may request that your personal information be deleted. Even after account closure, some information may be retained for a limited period as required by law.
8.4 Opting Out of Promotional Communications
You can opt out of any promotional emails or notifications from your account settings or through the support team. Notifications related to transactions and security will continue to be sent for as long as the account remains active.
Our responsible gaming guidelines provide more detailed information on keeping your gaming experience safe and controlled, including options for setting account limits and self-exclusion.
9. Protection of Minors
dhaka 880 services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
An age verification process is carried out at the time of registration. If any minor's information has been collected by mistake, the account will be closed immediately and all related data will be deleted. If a parent or guardian suspects that their child has an account, please contact us straight away.
10. Policy Changes
dhaka 880 reserves the right to modify or update this privacy policy as needed. This policy may be updated if there are changes to the nature of the service, legal requirements, or business operations.
10.1 Notice of Changes
For significant changes, we will send a notification to the registered email address at least 30 days in advance. For minor changes, a notice will be published on the website. The date of the updated policy will always be shown at the top of the page.
10.2 Use After Changes
Continuing to use the platform after an updated privacy policy comes into effect will be considered acceptance of the new policy. If you do not agree with the revised policy, you may request to close your account.
Answers to any questions about this privacy policy can be found in our FAQ section, where detailed responses to common queries are provided.
11. Contact
If you have any questions, requests, or complaints regarding this privacy policy, please get in touch with us. Our support team is available 24 hours a day, 7 days a week, in both Bengali and English.
11.1 Support Channels
You can reach us through:
- Via live chat — available at all times in the bottom-right corner of the website
- Via email — write to the address below for data protection-related requests
Privacy contact email: [email protected]
11.2 Response Time
For requests to view, correct, or delete personal data, we generally respond within 14 working days. For urgent security matters, immediate assistance is available via live chat.
To learn general information about dhaka 880, read our about page — where the platform's goals and values are described in detail.