dhaka 880 Terms and Conditions

01 Definitions and Applicability

These terms and conditions ("Terms") form a binding agreement between dhaka 880 platform ("Platform", "Site", or "Service") and every individual who uses it ("User" or "you"). "dhaka 880" refers to the entity that operates this website.

Accessing the platform, creating an account, or using any service means you fully agree to these Terms. If you do not agree with any term, please refrain from using the service.

1.1 Key Definitions

• "Account" means a personal user profile registered on the platform.
• "Balance" means both the real money (cash balance) and bonus funds held in your account.
• "Bonus" means a promotional reward granted by dhaka 880, which is withdrawable subject to specific conditions.
• "Bet" means any amount of money placed by a user on a game or sport.
• "Wagering Requirement" means the obligation to place bets a specified number of times before bonus funds may be withdrawn.

02 Account Registration and Management

To use the services at dhaka 880, creating a personal account is required. All information provided at registration must be true, accurate and up to date.

2.1 Registration Conditions

• Each user may operate only one account. Opening more than one account under the same identity is strictly prohibited.
• Your real name, an active mobile number and your correct date of birth must be provided at registration.
• An account is for the registered user's use only — transferring or lending it to a third party is strictly prohibited.
• If any information changes, the user must update it immediately through the support team.

2.2 Account Security

Keeping your username and password fully confidential is your responsibility. Any unauthorised access must be reported to our support team as soon as possible. dhaka 880 is not liable for any loss resulting from sharing an OTP or password.

2.3 Identity Verification (KYC)

dhaka 880 may request identity documents, proof of address or other documents at any time for account verification. Withdrawals may be held until verification is complete.

03 Age Verification and Eligibility

All casino and betting activities at dhaka 880 are for users aged 21+. No person under the age of 21 may register on this platform or use any of its services.

• Providing a false age at registration will result in the immediate closure of the account and forfeiture of the balance.
• Persons residing in Bangladesh may use this service.
• Where local law prohibits use of this service, registering or using it is not permitted.
• All users are encouraged to read the Responsible Gaming Guidelines before opening an account.

04 Deposits and Withdrawals

All financial transactions at dhaka 880 are conducted in Bangladeshi Taka (৳). The following mobile financial service methods are accepted for deposits and withdrawals.

4.1 Accepted Methods

• Deposit Methods: bKash, Nagad, Rocket, Upay.
• Withdrawal Methods: bKash, Nagad, Rocket, Upay.

4.2 Limits and Processing Time

• Minimum deposit: ৳200 (per method).
• Minimum withdrawal: ৳500.
• Withdrawals are generally processed within 5 to 30 minutes.

4.3 Deposit Conditions

Users must deposit from a mobile account registered in their own name. Funds sent from a third-party account are not accepted and such transactions may be held for investigation. If any suspicious financial activity is detected, dhaka 880 reserves the right to investigate or temporarily suspend the relevant account.

05 Bonuses and Promotional Offers

dhaka 880 offers various bonuses and promotional offers. Each offer has its own conditions that must be met before it applies.

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. The bonus amount must be wagered 15 times before it can be withdrawn.

Example: A ৳1,000 deposit earns a ৳2,000 bonus, giving a total balance of ৳3,000 — wagering requirement on the bonus: ৳2,000 × 15 = ৳30,000.

5.2 General Bonus Terms

• A bonus is not cash and cannot be withdrawn directly.
• Withdrawals from the bonus balance are not permitted before the wagering requirement is met.
• Attempting to claim promotional offers through multiple accounts will be treated as fraudulent activity.
• dhaka 880 reserves the right to modify, suspend or cancel any bonus offer.
• The maximum bet amount may be restricted while a bonus is active — the detailed terms of each offer apply.

5.3 Other Promotional Rewards

Weekly reload rewards, slots festival bonuses, referral rewards, birthday specials and cricket bonuses — separate wagering conditions apply to each offer. Multiple bonuses may not be claimed at the same time if doing so goes against the terms of a specific offer.

06 Gaming Rules

All games available at dhaka 880 are operated according to the rules of the respective third-party game providers. The rules and RTP (Return to Player) information for each game are available in the game lobby.

6.1 Betting Rules

• A bet that has been confirmed cannot be cancelled or changed.
• If a round is incomplete due to a technical error, the bet for that round will be voided and the funds returned.
• In sports betting, bets are settled after the result is determined. If the organising authority changes the result, settlement will be adjusted accordingly.
• Where a bet has been accepted on the basis of incorrect odds or erroneous information, dhaka 880 reserves the right to void that bet.

6.2 Prohibited Activities

• Using software or automation to play games is strictly prohibited.
• Exploiting any game error or bug to gain an unfair advantage will be treated as fraud.
• Any attempt to abuse bonuses collectively or to deceive the system will be subject to investigation.

07 User Conduct and Responsibilities

dhaka 880 is committed to maintaining a safe and fair environment. To that end, every user must follow the code of conduct below.

• Harassment, threats or abusive behaviour towards other users is strictly prohibited.
• Use of offensive language in live chat or any other communication channel is prohibited.
• Using the platform for money laundering or any other illegal financial activity is strictly prohibited.
• Attempting unauthorised access to the system, servers or network is prohibited.
• Filing false support chargebacks or disputes will be treated as fraud.

08 Technical Issues and Disruptions

Gaming sessions may be interrupted due to internet disconnection, server problems or disruptions to third-party services. In such cases, dhaka 880 follows the policy below.

• If a game round is incomplete at the time of disconnection, the outcome of that round will be determined based on data saved on the server.
• If a bet is incorrectly processed due to a system error, it will be corrected or voided after investigation.
• dhaka 880 may temporarily suspend the service for maintenance with prior notice.
• dhaka 880's liability for technical failures on the part of third parties is limited.

09 Account Closure and Suspension

dhaka 880 reserves the right to temporarily or permanently close a user's account in any of the following circumstances.

9.1 Grounds

• Breach of any provision of these Terms.
• Operating multiple accounts or identity fraud.
• Bonus abuse or fraudulent activity.
• Failure to cooperate with identity verification or submission of false documents.
• Money laundering or suspicious financial transactions.

9.2 User's Right to Close Their Own Account

Any user may request voluntary closure of their account through the support team. More information about self-exclusion is available in the Responsible Gaming section.

If a valid balance remains after account closure and the wagering requirement has been met, the opportunity to withdraw via the registered method will be provided.

10 Limitation of Liability

dhaka 880 provides its service on an "as-is" basis. The platform's liability is limited in the following respects.

• dhaka 880 is not liable for losses caused by problems with a user's own internet connection.
• If account details are exposed due to a user's own negligence, the resulting loss is the user's responsibility.
• dhaka 880 is not liable for indirect, incidental or consequential losses.
• Losses arising from technical problems on the part of a game provider are the responsibility of that provider.

11 Data Protection and Privacy

The collection, storage and processing of users' personal data is governed by dhaka 880's separate Privacy Policy, which forms an integral part of these Terms.

• Information provided during registration is transmitted through a secure SSL connection and stored in encrypted form.
• Personal information is shared with third parties only when required by law or with the user's consent.
• Industry-standard security measures are followed for storing financial transaction data.

12 Policy on Changes to Terms

dhaka 880 reserves the right to partially or fully modify these terms at any time. Updated terms take effect from the date they are published on the site.

• For significant changes, users will be notified through their registered contact details.
• Continuing to use the platform after updated terms are published means you agree to the new terms.
• If you do not agree with the new terms, you will have the option to close your account and withdraw any eligible balance.
• The latest effective terms will always be available on this page.

13 Contact & Support

If you have any questions or disputes regarding these terms, please contact the dhaka 880 support team. Support is available in Bengali and English, 7 days a week, 24 hours a day.

• Live Chat: Direct chat support is available from any page on the site.
• Email: [email protected]

For dispute resolution, contact the support team first. The support team will review the matter and try to provide a resolution within a reasonable time.